Delivery & Returns
The Gem Who Rose officially releases on 7 November 2026. All pre-orders will be dispatched within 14 days of the official release date. Shipping is charged separately at checkout. Delivery times will vary depending on your location. For international orders, customers are responsible for any customs duties or import charges that may apply.
Please ensure your delivery details are correct before completing your order.
If you change your mind, please contact hello@thegemwhorose.com within 14 days of receiving your order. Eligible items must be returned in their original condition, and return postage for change-of-mind returns is the customer’s responsibility. If your order arrives damaged, faulty or incorrect, please contact us and we will work with you to resolve it.
Nothing in this policy affects your statutory rights.